Adit Reviews & Product Details

Adit Software has been an absolute game-changer for our business. From the moment we started using it, everything—from patient communication to scheduling and marketing—became more streamlined and efficient. The platform is incredibly user-friendly, and the integration of tools like call tracking, online scheduling, and automated messaging saves us so much time every day.

What really stands out is how responsive and helpful their support team is. Anytime we’ve had a question, they’ve been quick to jump in and provide clear, effective solutions. You can tell they genuinely care about their customers’ success.

Since switching to Adit, we’ve seen a noticeable improvement in both our workflow and customer engagement. It’s rare to find software that delivers on all its promises, but Adit truly does. Highly recommend to any business looking to grow and operate more efficiently! ⭐⭐⭐⭐⭐ Review collected by and hosted on G2.com.

Honestly, I can’t think of a single thing I don’t like about ADIT. Review collected by and hosted on G2.com.

I like that Adit is an all-in-one platform that makes patient care, scheduling, and payments easier to manage in one place. It's reliable, easy to use, and keeps improving with new features like AI. I appreciate how the AI features have made certain tasks faster and more efficient, especially when the office is closed. Whenever we have issues, they respond as quickly as they can. Adit includes everything from payment processing to patient management tools, which keeps everything in one place instead of switching between different systems. The AI features help us text and call patients for payments, spot errors or missing details early, and make tracking transactions easier. Overall, it improves the speed, accuracy, and continuity of work even outside of regular hours, making day-to-day tasks so much easier. Review collected by and hosted on G2.com.

sometime the ai can provide incorrect or misleading info to patients Review collected by and hosted on G2.com.

I use Adit for patient communication which allows us to communicate effectively and efficiently with our patients and helps us to keep our schedule full. I appreciate that we don't have to spend nearly as much time on the phone confirming patients, or on inputting patient information into the computer. I find their price point most appealing; it is a great value. The easy customization of patient forms has been a major benefit. The customization allows me to really cater the software to my dental practice and make it fit for me. The customization also lets me tune appointment reminder notifications to what works best for my patient base. I also think Adit's email marketing campaigns will help in future expansion. The onboarding process went smoothly, and the representatives were all helpful and readily available. Review collected by and hosted on G2.com.

The customer service representatives are sometimes difficult to understand. Review collected by and hosted on G2.com.

Adit is an excellent all-in-one platform that makes managing our practice much easier. If I had to pick my "top 5" favorite things, it would be:

1. automated patient texts and reminders that reduce no-shows,

2. online scheduling and digital forms that save time,

3. a clean, user-friendly interface,

4. having payments, communication, and scheduling all in one place, and

5. a responsive support team that’s always improving the product.

Adit is so easy to use - even my doctor enjoys it! Implementation was straight-forward and we rely on Adit on a minute-by-minute basis. Review collected by and hosted on G2.com.

I honestly don't have any dislikes about Adit. The platform is comprehensive and works for us. I know some people complain about lag time or syncing issues, but we have not had any problems. Review collected by and hosted on G2.com.

I appreciate that Adit offers the same features as other companies for almost half the price. Their customer service is great too. I like how the electronic paperwork integrates with the EHR and uploads patient files without extra work from our staff. It keeps the office flow smooth, and everyone likes the text messages feature. Our patients love being able to text the office instead of being on the phone. The canned messages have been a big help, allowing for customization without retyping messages repeatedly. Review collected by and hosted on G2.com.

I dislike when we sometimes text patients by mistake because the in-house chat doesn't have a separate spot, which could help avoid this issue. Review collected by and hosted on G2.com.

I love how Adit makes everything easy, from texting patients to verifying insurance and taking payments. The texting features are easier and faster compared to my previous provider, Dentix Hub. I also find the insurance verifications to be fast and on time, which helps me verify things before patient appointments. Implementation was easy, and I really like what I have with Adit. I consider all their services valuable for my daily operations, especially the daily tasks like insurance verifications and texting. Review collected by and hosted on G2.com.

I love everything about adit makes my life easier Review collected by and hosted on G2.com.

I really like how Adit provides a streamlined way to communicate with our patients through multiple channels, as it easily integrates with our EHR system (Jane App). I appreciate the savings from not having a phone bill and the convenience of reaching out to our patient base through text, calls, and email. Google review requests are great, as is the eFax capability. The all-in-one patient communication portal simplifies things, especially for our front desk, making it very efficient. The integration with Jane App is great, and we just began the implementation of the AI agent to help answer calls during off-hours. It's nice to have patient database information right at our fingertips and know who is calling, which is very useful and saves a lot of time. Review collected by and hosted on G2.com.

I think the dashboard could be simplified a bit, although Adit recently made some changes that helped in that area. Review collected by and hosted on G2.com.

What I like best about Adit is that it lets us communicate with our patients via text. It makes it much easier to reach patients when they’re at work and can’t talk on the phone, so we can still stay in touch and respond quickly. Review collected by and hosted on G2.com.

What I dislike about Adit is the online appointment system. It seems like it still needs some work. I’m not sure whether we’re not utilizing it correctly, but we’ve been running into some issues with it. Review collected by and hosted on G2.com.

Adit helps centralize patient communication by keeping texts, calls, and reminders in one platform. It can improve response time and reduce missed appointments when it works properly. The automated reminders and messaging features are helpful for day-to-day office workflows. Review collected by and hosted on G2.com.

The platform can feel inconsistent and sometimes unreliable, with delays or issues that require frequent follow-up. Certain features are not as intuitive as expected, and troubleshooting often takes longer than ideal. Improvements in usability and support responsiveness would be helpful. Review collected by and hosted on G2.com.

Adit has made communicating with patients very easy, especially when I recently moved my practice and needed to keep patients up to date on our move. It helps with notifying patients of their appointments and when their prescriptions are ready. Adit also makes it very easy for patients to leave a review, and obtaining signatures has become much simpler. Texting with patients has been very helpful, and the internal texting is great for communications between staff members. All of these services have been helpful and are a key reason I will continue my partnership with Adit. Review collected by and hosted on G2.com.

I like everything about Adit. Review collected by and hosted on G2.com.